Q water Pty Ltd has created this privacy statement in order to demonstrate our firm commitment to protecting personal privacy. This statement addresses collection, use, security of and access to information that may be obtained through the use of this web site.

This notice covers the following topics:
1. Privacy Act
2. Information Collected
3. Purpose for Collecting This Information and Use of Information
4. Other Privacy Issues
5. Cookies
6. Security
7. Disclaimer for External Links
8. Contact Details.

Q water website complies with the requirements of the Privacy Act 1988 and the Privacy Commissioner's Guidelines for Federal and Qld State Government World Wide Web portals.

1.  Privacy Act:
The 1988 Privacy Act (Commonwealth of Australia) gives rights to individuals in relation to how their personal information is handled by agencies.
"Personal information" means any information from which your identity is apparent or can be reasonably ascertained.
We will not use your details for any other purpose, and will not disclose them to other persons or organizations without your consent or unless required or authorized to do so under the Privacy Act.

2. Information Collected:

When you visit the Q water website to browse or download information, we may automatically collect and store the following information about your visit:

  • The Internet Protocol address and a component of the domain name used (e.g.: .com, .net, .gov, .au, etc.).
  • The Internet Protocol address is a numerical identifier assigned either by your Internet service provider or directly to your computer.
  • We use the Internet Protocol address to direct Internet traffic to you where this is required.
  • The type of browser and operating system you used.
  • The date and time you visited this website.
  • The web pages or services you accessed at this website.
  • The time spent on individual pages and the website overall.
  • Which files are downloaded.

We collect no personal information about you unless you voluntarily participate in an activity that asks for information (i.e. sending an e-mail, participating in a survey or completing a form). If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of the Q water website.

3. Purpose for Collecting This Information and Use of Information:
The information we automatically collect or store is used to improve the content of our website. Information you provide in relation to surveys, forms or feedback is strictly used for the purpose you provided it. We use your e-mail or other details to contact you: this may be to advise receipt, to address issues you identify, to further improve our web site, or to forward the details to another agency for appropriate action.
Q water analyses the website logs to continually improve the value of the information available on our site. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that browse this website.

4. Other Privacy Issues:
We will update this section as required on other privacy issues that we consider relevant.

5. Cookies:
Cookies are simple text files stored on your computer by your web browser. They provide a method of distinguishing among our visitors to the Q water website.
Cookies created on your computer by using this website do not contain personally identifying information and do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods. Cookies can be removed at any time from your hard drive.

6. Security:
At this stage, this site does not provide facilities for the secure transmission of information across the internet. Users should be aware that there are inherent risks in transmitting information across the Internet.

7. Disclaimer for External Links:
The Q water website may have links to other websites. These may include links to websites operated by other organizations, private individuals, and businesses. When you link to another site, you are no longer on our website and this Privacy Statement will not apply. When you link to another website, you are subject to the Privacy Policy of that new site.
Neither Q water, nor any agency, officer, or employee of Q water warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

8. Contact Details:
To offer comments about the Q water website, or about the information presented in this Privacy Statement, you can use any or all of the contact details listed below.
ABN:           68-009-465-347
Web:          www.qwater.com.au 
Email:         sales@qwater.com.au  

                 (to help combat spamming - please copy & paste our email address for your enquiry - thankyou)

Office Ph:   +61 (0) 7 3865 5555 

Office Fax:  +61 (0) 7 3865 5555
Postal Address:
To: Web Manager - Q water Pty Ltd - PO Box 423 Virginia BC - Queensland - 4014 - Australia.